New bill in Congress targets contact lens prescription robocalls

A proposed bill to make ordering contact lenses online safer by banning sellers from verifying prescriptions through robocalls has earned the praise of the Health Care Alliance for Patient Safety.

According to a press release from the nonprofit organization, the Contact Lens Prescription Verification Modernization Act would prohibit online contact lens sellers from using automated phone calls to verify customers’ prescription details. Sellers are required by law to contact prescribers for confirmation, but the Health Care Alliance for Patient Safety (HCAPS) said that robocalls have led to inaccurate prescriptions, which could cause permanent eye damage or blindness.

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